In a career spanning 40 years of leadership and executive management, Paula L. Gavin possesses a unique combination of business, education and non-profit experience, focused on youth, community, and leadership development. Paula was appointed by Mayor Bill de Blasio as the New York City Chief Service Officer, for NYC Service, the city agency which promotes, engages and supports volunteer service in New York City and engages volunteers and service year members to address the City's greatest needs. Paula began her career at AT&T, where she worked her way to vice president, supervising business planning, finance, personnel and training for AT&T's Network Services operational unit of 60,000 employees. She went on to lead the YMCA of Greater New York as CEO and president of YMCA of Greater New York, where she led a multisite organization with a budget of $100 million. At National Urban Fellows, she served as president, supporting leadership development for women and people of color. Paula Gavin received her B.A. from the University of Delaware. She participated in Harvard University’s Advanced Management Program and serves as an adjunct professor at the NYU Wagner School of Public Service.